Channels ready-to-go

Our conversational AI can be made available on these channels easily through our one-click connector. The channels when enabled, are where your customers will be reaching out to our conversational AI and talk to it.

Proprietary Natural Language

Processing (NLP) Engine

Unlike many of the solutions in the market, we develop our own NLP engine with our algorithms. That allows us to have full control on the NLP with higher flexibility on configurations and development.

Worries about our accuracy? Check out the benchmark report for the testing result!

Grounded on the Asian market, our conversational AI speaks 12 types of Asian languages. It includes the understanding of mixed languages (Cantonese blended with English) most Hongkongers like to use!

Bahasa Indonesia
Chinese (Simplified Chinese)

Chinese (Cantonese)

English

Japanese

Korean

Malay

Tagalog

Thai

Vietnamese

AI Training and Management Console

When customized for you, your conversational AI can be easily managed by your business unit or customer service team member. No technical background, no coding.

You can do these all with self-assist services at our Console to make sure your conversational AI keeps growing and advancing day-by-day:

  • Knowledge base management (intents, entities, dialogue flow, etc.)
  • AI training
  • Live chat services
  • Channel management
  • Data analytics review
  • User and access management



Product

WATI

OmniChannel

LiveChat

Web/Mobile SDK

Voice Assistant

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